Executive Housekeeper Job at Image Hotel Management, Kalamazoo, MI

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  • Image Hotel Management
  • Kalamazoo, MI

Job Description

Job Description

Job Description

This position will manage housekeeping operations in accordance with established guest service, quality and sustainability standards.

Benefits :
  • 401(k)
  • Health insurance
  • Dental / Vision insurance
  • Life insurance
  • Paid time off
  • Team Member Discounts
Responsibilities
  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand and hotel standards
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Prepare schedules for Housekeeping and Landry Attendants based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. Productivity is crucial.
  • Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
  • Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
  • Prepare required paperwork pertaining to departmental functions.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Develop and implement policies and procedures for the operation of the department or the hotel.
  • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
  • Perform other duties as requested by management.
Required Skills
  • Minimum of 1 years’ Housekeeping Experience in a supervisory role is required
  • Must be highly motivated, self-directed, with strong initiative and desire for achievement
  • Exceptional customer service skills required
  • Must possess strong computer skills
  • Excellent communication and presentations skills required
  • Leadership abilities and experience required
  • Must have previous Hotel Experience

Job Tags

Shift work,

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