Job Description

NORTHPOINTE HOSPITALITY - GENERAL MANAGER

NorthPointe Hospitality - one of the Top 100 Management Companies in the Nation is recruiting a General Manager. The General Manager is responsible for all aspects of operations at the hotel. He / She should be an ambassador for the hotel brand, provide leadership and strategic planning to all department heads, and maximize operations and guest satisfaction.

Key Responsibilities:

• Oversee day-to-day operations of the hotel, ensuring smooth and efficient service delivery.
• Lead and develop a dedicated team of hospitality professionals, fostering a positive work environment.
• Monitor and manage financial performance, including budgeting, revenue forecasting, and expense control.
• Implement sales and marketing strategies to increase occupancy, ADR, and RevPAR
• Ensure excellent guest experiences, promptly addressing feedback and maintaining high guest satisfaction scores.
• Ensure compliance with brand standards, safety regulations, and local laws.
• Handle property maintenance and cleanliness standards to ensure a comfortable stay for all guests.

Qualifications:

• 5-7 years of experience as a General Manager or in hotel operations management, preferably in a select-service environment.
• Strong financial acumen with a proven ability to manage budgets and drive profitability.
• Excellent leadership, communication, and problem-solving skills.
• Expertise with property management systems (PMS)
• Expertise with room inventory management.
• Ability to multitask and work in a fast-paced, customer-focused environment.
• Knowledge of Charleston's market and hospitality trends.

Why Join Us?

• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance.
• A chance to grow with an established hotel management group.
• Work in the charming and historic city of Charleston, a top tourist destination.

BENEFITS:

NorthPointe Hospitality offers a full package of benefits including 401k with a fully vested employer match, Health, Vision, Dental and PTO.

NorthPointe offers an extremely competitive compensation package which includes a competitive salary for asset class and location, bonus, continuing education, insurance and upward mobility.

For more information about NorthPointe and the hotel you can visit Holiday Inn Express Charleston

Job Tags

Holiday work, Local area,

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