Job Description

Requisition Num.: 014-2025


Open Date: 02/11/2025 Closing Date: Until Filled


Department: Post Office Classification: Full-Time/ Non-Exempt


Salary: Commensurate with Experience Location: Valley Center, CA


Shift: Mon. – Fri. 9 hour shift (with 1 Hr Unpaid Lunch), Occasional half day on Sat.

Opportunity: The Rincon Tribal Government is opening a service-based post office in

support of Rincon Tribal Members, local tribal communities and non-tribal neighbors. The

overall objective of this project is to provide postal support services closer to our home

reservation, and to address the growing needs of our community. The Rincon Post Office

will offer mailbox rentals, shipping and receiving, printing/faxing and notary services. The

postal services will grow to address the needs of the community.

The Rincon Post Office is a government-created support service in need of a post office

Supervisor. Under the supervision of the Rincon Post Office Manager, the post office

supervisor will be responsible for day-to-day operations of the post office, support and

supervision of all post office employees. The Rincon Post Office Supervisor will be

expected to understand general business operations, including but not limited to team

management and functional excellence. Their success will be dependent upon creating a

strong team environment, while supporting the needs of the community customer base and

working within the structure of the Rincon Band of Luiseño Indian government operations.

This person will conduct business in a professional and cordial manner that will uphold the

integrity and reputation of the Rincon Tribal Government. This position maintains a

thorough working knowledge of and adheres to tribal policies, regulations, and procedures.

JOB RESPONSIBILITIES

The following duties are typical for this classification. Incumbents may not perform all
of the listed duties and/or may be required to perform additional or different duties
from those set forth below to address business needs and changing business practices.

Support the operation of a small, single unit shipping receiving and mail
facility.

Create, gather data and maintain files, records and reports as required by
vendors and Rincon Post Office Manager.

Act as Rincon Post Office Manager in the absence of leadership.
Interact with the Rincon Post Office Manager to seek guidance, coaching and

direction.
Offer innovative work processes to improve customer experience.
Accomplish regular daily activities including scheduling, store maintenance,

accounts and inventory.

2 Job Announcement, Cont’d. – Rincon Post Office Supervisor

To Apply:
Employment with the Rincon
Band of Luiseño Indians
begins by filling out an
application and resume and
turning it into the Human
Resources Department at the
Government Center, or
emailing it to
jobs@rincon-nsn.gov.

To work for the Rincon
Tribe, you minimally need:

High School Diploma or
GED

A valid California
driver’s license

Applications which are
not completely filled out
will not be considered.

Preference:

Tribal preference will be
given to eligible Rincon
Tribal Members who meet
the minimum qualifications.
Background investigation
drug and alcohol screening
are required as a condition of
employment. Rincon Band of
Luiseño Indians is an equal
opportunity employer.

JOB RESPONSIBILITIES CONT’D
Share responsiveness for management, handling and reporting of customer

cash, credit/debit payments, and change.
Implement post office controls including but not limited to standard operating

procedures, financials, safety, security, scheduling and compliance with
federal laws and system management.

Train new employees to ensure quality of service and adherence to policies
and procedures of Rincon Post Office, United States Postal Service, UPS and
FedEx.

Supervise Rincon Post Office team members in the performance of daily
customer support services.

Model excellent customer skills and innovate problem solving skills.
Provide customer service backup and support as the workload requires.
Ensure an excellent post office experience engaging and retaining customers

and team members, while supporting the Rincon post office brand experience.
Exercise regard for the safety and security of self and others, with particular

emphasis for ensuring employee compliance with established safety and
security policies and procedures.

Balances team and individual responsibilities; exhibits objectivity and
openness to others’ views; gives and welcomes feedback; contributes to
building a positive team spirit; puts success of team above own interests; able
to build morale and group commitments to goals and objectives; supports
everyone’s efforts to succeed.

Identifies and resolves problems in a timely manner; gathers and analyzes
information skillfully; develops alternative solutions; works well in group
problem solving situations.

Displays willingness to make decisions; exhibits sound and accurate
judgment; supports and explains reasoning for decisions; includes appropriate
people in decision-making process; makes timely decisions.

Prioritizes and plans work activities; plans for additional resources; sets goals
and objectives; organizes or schedules other people and their tasks; develops
realistic action plans.

Ensures work responsibilities are covered when absent; arrives at meetings
and appointments on time.

Proficient with Microsoft products (Word, Excel, etc.), internet software
appropriate storage of electronic files and operation of a workstation (turning
on/off, knowledge of basic functions and components) and general office
equipment, use/storage maintenance of multiple usernames and passwords and
computer related problem, problem solving skills through the use of available
trainings and helpdesk.

Completes administrative tasks correctly and on time while demonstrating
accuracy and thoroughness.

Follows instructions; responds to management direction; takes responsibility
for own actions; keeps commitments; completes tasks on time or notifies
appropriate person with an alternate plan.

Due to the nature of business regarding the day-to-day operations and
responsibilities associated with this position the employee may be required to
work long hours when necessary to reach goals.

The employee must be able to handle frequent interruptions and must also
multitask and interact with a wide variety of people on various and, at times,
complicated issues.

3 Job Announcement, Cont’d. – Rincon Post Office Supervisor

Selection Process:
All applications will be
reviewed, and the most
appropriately qualified
individuals will be invited to
continue in the selection
process. The process may
include a written and/or oral
examination to assess job
related education, experience
and training. All prospective
employees must live within a
50-Mile Radius from the
Rincon Government Center.

Resumes will not be
accepted in lieu of
completed application
forms but may be
attached.

To Apply:
Employment with the Rincon
Band of Luiseño Indians
begins by filling out an
application and resume and
turning it into the Human
Resources Department at the
Government Center, or
emailing it to
jobs@rincon-nsn.gov.

Applications which
are not completely
filled out will not be
considered.

JOB RESPONSIBILITIES CONT’D
The employee must be able to adapt to changes in the work environment;

manage competing demands; change approach or method to best fit the
situation; be able to manage delays or unexpected events and use reason when
dealing with challenging topics.

OTHER DUTIES

Follow established government policies and those outlined in the Rincon
Tribal Government Employee Handbook and on our government employee
portal.

Development, coaching and team building.
Communicate directly with Rincon Post Office Manager to improve the

quality of the tribal work environment.
Positive and collaborative interaction with other tribal departments.
Demonstrate an awareness and appreciation of the cultural diversity of the

community.
Adhere to safety standards and regulations of the tribal council.
Handle all confidential and proprietary information in accordance with

policies and procedures.
Attends required meetings and training.
Perform other related duties as required.
Ability to multi-task while maintaining vigilant attention to detail.
Other duties may be assigned at the discretion of the Manager or designee to

fulfill the government’s needs, objectives and/or goals.

QUALIFICATIONS/KNOWLEDGE, SKILLS, AND ABILITIES
Must be able to represent the Rincon Tribal Government effectively and

professionally in a public venue.

Education/Experience and/or Training:
Graduation from a U.S. high school, G.E.D. or equivalent from a U.S.

institution, or a California High School Proficiency Examination (CHSPE)
certificate is required.

Any combination of education and experience equivalent to graduation from
high school supplemented by college level coursework in business office
management or a related field or one year of responsibility for retail
shipping post office experience.

Outstanding phone skills and skills handling customer complaints with
problem resolution.

Ability to meet budgeted goals.
Previous supervisory experience.
Experience coaching employees and management through complex difficult

and emotional issues.
Ability to research and analyze various different types of data information.
Effective problem resolution, using judgment consistent with standards

practices policies procedures regulation or government law.

Licenses or Certifications:

The following license and certification are required to be maintained throughout
employment and are not subject to waiver:

Valid California Driver’s License. Must maintain a satisfactory driving record
with the DMV.

Hazmat Training Certification

4 Job Announcement, Cont’d. – Rincon Post Office Supervisor
Work-Related Knowledge:

Strong organizational skills, flexibility and ability to manage time and
multiple tasks with little supervision.

Proficiency with all current Microsoft Office Programs as well as any other
software programs and online communication platforms necessary to
effectively perform the management duties set forth.

Successful applicants will be a creative thinker, energetic, self-starter who
enjoys new challenges and is able to function comfortably in a fast-paced
team environment.

Benefits

The Rincon Band of Luiseño Indians offers a comprehensive and competitive benefit
package for full-time and qualifying part-time employees. Benefits include the
following:

Health & Wellness Coverage: Medical, dental and vision coverage

Generous Paid Time Off (PTO) Accrual

Holidays: Full-time employees and qualifying part-time employees are

eligible for eleven (11) full paid holidays, and four (4) half day (4 hours) paid

holidays.

Comprehensive Annual Performance & Merit Reviews

Job Training based on Business Needs

Life and Long-Term Disability: $100,000 employer paid Life Insurance and

Long-Term Disability

Flexible Spending Accounts: Healthcare and Dependent care reimbursement

accounts

Supplemental Life and Accidental Death and Dismemberment (AD&D)

Insurance

Supplemental Coverage: Disability, Accident, Cancer, Life and Hospital

Confinement

Retirement: 401(k) retirement plan with a generous employer match

Company Events: Rincon Tribal Government holds great social events for

employees and occasionally raffle many prizes.

Rincon Tribal Government – Core Values
Trust

Integrity
Open and Honest Communication

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