Job Description

Senior Therapy Support Specialist, InterStim - San Francisco, CA (Finance) We anticipate the application window for this opening will close on - 16 Apr 2025. At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Pelvic Health is part of the Neuroscience Portfolio. Our therapies treat patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with our sacral neuromodulation (SNM) systems InterStim X and InterStim Micro; and our percutaneous tibial neuromodulation (PTNM) system NURO. More than 400 million people worldwide have incontinence, and many of them limit their lives socially, professionally and personally because of their condition. Our goal is to expand access to our therapies so we can help potentially millions of people get their lives back. At Medtronic, the Senior Therapy Support Specialist supports the Interstim Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. Responsibilities may include the following and other duties may be assigned: Represents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques. Maintains current knowledge about assigned products and services as well as competitive products. For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees. Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. Assists district manager and in-house training department in education/training of new employees in the district. Provides sales support during or following cases such as completing the necessary documentation. Maintains open and effective communication with all district personnel, customers and other Medtronic employees. Contributes to the completion of milestones associated with specific projects at the regional and/or national level. Has an understanding of all quality policy/system items that are applicable. Follows all work/quality procedures to ensure quality system compliance and high quality work. Performs other related activities, as assigned. Must Have: Minimum Requirements To be considered for this role, please ensure the minimum requirements are evident on your resume: High School Diploma or GED AND a minimum of 8 years of patient care/clinical experience; or Associate's Degree AND a minimum of 6 years of patient care/clinical experience; or Bachelor's Degree AND a minimum of 4 years of patient care/clinical experience. Nice to Have Bachelor's or Master's Degree Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump) Clinical experience with implantable Neuromodulation products and stim experience Experience in servicing medical personnel on product use Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area. Ability to communicate effectively with sales and health care professionals Ability to coach others on use of products and clinical applications Excellent organizational skills Ability to prioritize under pressure Ability to manage multiple tasks simultaneously Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel. Additional Job Requirements While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package Salary ranges for U.S (excl. PR) locations (USD): $83,200.00 - $124,800.00. In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr Medtronic in

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