Quality Assurance Analyst Job at Rio Mar Hospitality Management, Puerto Rico

NEtMNnMzMmViMldYSEY0VnZwVW1GWDRTaGc9PQ==
  • Rio Mar Hospitality Management
  • Puerto Rico

Job Description

Job Description

Job Description

Job Summary

The Quality Assurance Analyst at Rio Mar is responsible for ensuring that our customer service meets the highest standards of quality and guest satisfaction. This role involves monitoring and evaluating guest interactions, analyzing feedback, and working closely with various departments to implement improvements. The QA Analyst will play a crucial role in maintaining the resort's reputation for excellence and ensuring an exceptional experience for our guests.

Education & Experience

• Bachelor’s degree in hospitality management, Business Administration, or a related field.

• 2+ years of experience in quality assurance, customer service management, or a related role within the hospitality industry.

• Bilingual proficiency in both English and Spanish.

Physical Requirements

• This position requires regular walking, standing, and the ability to evaluate various areas of the resort.

• May require occasional evening or weekend work to meet deadlines or conduct special evaluations.

Job Tags

Temporary work, Afternoon shift,

Similar Jobs

The Intersect Group

Web Content Developer Job at The Intersect Group

 ...position will be responsible for aligning digital IT Content Channels (Web, eDetail, and eMail) with business requirements. The role...  ...drive alignment and ensure quality execution. This is not a lead developer rolethey need someone strategic but hands-on enough to oversee... 

SynergisticIT

Junior/Entry Level Data Engineer Job at SynergisticIT

 ...Cloud world /Oracle Java one (Las vegas) -2023/2022 and at Gartner Data Analytics Summit (Florida)-2023...  ..., Python/Java developers, Data analysts/ Data Scientists, Data Engineers, Machine Learning engineers for full time positions with clients... 

Deschutes Brewery

Territory Sales Manager Job at Deschutes Brewery

At Deschutes Brewery, we unapologetically make award-winning, damn tasty beer. We are determined to innovate, challenge the status quo, and be thought leaders at every turn. Our company culture bonds us together and creates conditions for success. It is lived daily as... 

Global Channel Management, Inc.

Social Impact Project Associate Job at Global Channel Management, Inc.

Social Impact Project Associate needs 5 years experience required Social Impact Project Associate: - Passion and commitment to making a positive impact - Non-profit organization experience or understanding - Basic understanding of financial management principles... 

SeekTeachers

Elementary School ESL Teacher Job at SeekTeachers

Description Elementary School ESL Teacher - China - ASAP StartSeekTeachers is actively seeking qualified...  ...city of Hangzhou - Teaching position in a reputable private school - Focus on primary school students **Qualifications...